PRIVACY POLICY
How Nextone protects, handles, and secures your personal and payment data
1. Information We Collect
At Nextone (https://nextone.sbs), we respect your privacy. We collect only the information necessary to fulfill your orders, communicate delivery updates, and enhance your shopping experience:
- Contact Information: Name, delivery address, phone number, and email address.
- Order Details: Silhouettes purchased, sizing, order reference numbers, and transaction IDs.
- Device & Usage Information: IP address, browser type, and operating system collected via essential session cookies to keep your shopping bag intact.
2. Payment Information Security via Cashfree
All digital payments on https://nextone.sbs are handled by Cashfree Payments India Private Limited, an RBI-regulated Payment Aggregator compliant with global PCI-DSS (Payment Card Industry Data Security Standard) Level 1 certification.
- Nextone never stores or has access to your sensitive payment credentials (such as credit/debit card numbers, CVV, UPI MPIN, or netbanking passwords).
- All payment transmissions are protected with end-to-end 256-bit SSL encryption.
3. How We Use Your Data
We use your information strictly for:
- Processing, verifying, and dispatching your streetwear orders.
- Sending transactional SMS and WhatsApp notifications regarding courier tracking and delivery milestones.
- Responding to customer service enquiries and processing returns or refunds.
4. Data Sharing & Third Parties
We do not sell, rent, or trade your personal data to any third parties. Your information is shared only with trusted operational partners strictly necessary to complete your order:
- Payment Partner: Cashfree Payments (for secure payment processing).
- Logistics Partners: Reputed Indian courier partners (Delhivery, Blue Dart, Shiprocket) solely for delivering your parcel.
5. Contact Us Regarding Privacy
If you have any questions or wish to request data updates, please contact: